Case Study: CAA International (CAAi) achieves extended global reach and enhanced product offering with Totara Learn

CAAi uses Totara Learn to extend reach internationally and enhance its product offering

CAA International (CAAi), a globally recognised aviation consultancy and subsidiary of the UK Civil Aviation Authority, needed a way to deliver blended learning—over 30 courses across 7 programmes—to delegates worldwide. With no prior e‑learning capability and time‑consuming manual administration of bookings and learner data, CAAi required a scalable, cost‑effective LMS to extend its international reach and streamline course delivery.

Partnering with Envisiontel, CAAi implemented Totara Learn integrated with Shopify and Salesforce to automate enrolments and sales, support video content, manage multi‑course programmes and issue certificates. The platform reduced administrative effort, enabled pre‑course preparation to make face‑to‑face sessions more efficient, and now serves over 1,000 delegates a year while enhancing CAAi’s product offering and global accessibility.

CAAi