Case Study: Buenos Aires Ciudad engages learners across 21 countries with Totara Learn

Buenos Aires Tourism Office's Extended Enterprise Lms Engages Learners From 21 Countries

The Buenos Aires Tourism Office partnered with Kineo to train travel agencies worldwide to better promote the city’s hotels, landmarks and cultural experiences to millions of visitors. They needed a flexible, multilingual, time-zone–friendly LMS that could showcase the city’s offerings while providing segmented reporting by agency location and learner progress.

Kineo delivered a Totara Learn platform with six interactive, multi-device modules in Spanish, English and Portuguese, badge-based certification (BA Expert), customizable location and completion reports, and a live news/events feed. The program exceeded expectations, became a daily reference for partner agents and has engaged learners from 21 countries.

Buenos Aires Ciudad

Maria Laura Pierini

Tourism Operations L&D Manager