Case Study: Brussels Airport Company achieves streamlined certification management and reduced admin burden with Totara

Brussels Airport improves visibility of its certification process with Totara Learn

Brussels Airport Company, the operator of the EU‑certified aerodrome in Belgium, needed a flexible way to manage safety training and certification for internal staff and numerous external stakeholders. Its Compliance & Certification Unit delivers classroom, e‑learning and simulator training, but administering registrations, renewals and compliance visibility across external companies was time‑consuming and complex.

Neo implemented Totara Learn as a single LMS to centralize the certification process, offering tailored training programs, simple registration, role‑based access for external company managers, and automated renewal reminders. The result is less administrative overhead, a clear, end‑to‑end view of certification status and nearly 300 certificates issued so far — improving efficiency and supporting safer airside operations.

Brussels Airport Company

Nele De Greef

Performance & Training Manager