Case Study: Brightshores Health System cuts compliance reporting time by 70% with Totara

Brightshores Health System cuts compliance reporting time by 70% with Totara

Brightshores Health System, a regional healthcare provider in Ontario, needed to give its managers timely visibility into complex, role-based compliance training for its 2,300 staff. Their previous manual reporting process was time-consuming and provided managers with outdated information. They partnered with vendor Totara to modernize their approach using the Totara Learning Management System (LMS).

The solution involved upgrading to Totara 19 and building a course-to-position matrix to serve as a single source of truth. Brightshores and Totara partner Lambda implemented a hybrid reporting model, creating eight manager-scoped reports directly in Totara and restarting a project for more complex dashboards using Zoola Analytics. This reduced manual reporting time by approximately 70%, saving the LMS Specialist 5-7 hours per week and giving managers direct, on-demand access to real-time, pre-filtered compliance data for their teams.

Brightshores Health System