Case Study: Braemar Hospital reduces paper processes and boosts compliance with Totara Learn

Braemar Hospital Reduces Paper Processes with Easy-to-Use Totara Learn

Braemar Hospital, one of New Zealand’s largest private hospitals founded in 1926 and based in Hamilton, needed a better way to deliver, manage and track clinical and non-clinical training and performance. With more than 100 specialists and around 10,000 procedures a year, Braemar relied on manual, paper-based records that made compliance tracking and external auditing difficult and time-consuming. The organisation required a single LMS to centralise training, certifications and appraisal records across its hierarchy.

Braemar engaged Totara Partner LearningWorks to implement Totara Learn, using a discovery process and HR data import to set up departments, dynamic audiences, customised dashboards, certifications and an integrated Mahara e-portfolio. Features like learning plans, automated certification reminders, an On-the-Job Training plugin and performance management replaced paper workflows and automated role-based training allocation. Within five months the hospital reduced face-to-face training time, gained administration efficiencies, improved visibility and auditability of records, and received strong learner feedback on the system’s simplicity and usability.

Braemar Hospital

Josleen Itayi

Perioperative Nurse Educator and PDRP Coordinator