Case Study: BMI Healthcare achieves a 133% increase in compliance and saves £800,000 a year with Totara Learn

BMI Healthcare experiences a staggering 133% increase in compliance and saves £800,000 a year with totara learn

BMI Healthcare, a UK private hospital group with over 60 hospitals and 15,000 learners, needed a new learning management system to meet strict regulatory compliance and replace an inefficient, manual LMS. The old system forced identical, non‑personalised training on all staff, required manual audit reporting, and produced inconsistent site records — making it difficult to prove compliance to inspectors.

Partnering with Kineo to implement Totara Learn, BMI introduced dynamic audiences, a training matrix, automated prompts, competency-first workflows, CPD and performance-management features, and real-time reporting. The platform personalised learning and streamlined audits, delivering a reported 133% increase in average compliance (from ~40% per hospital to 60% in year one and now 90%), reducing face-to-face training and reporting time, and saving more than £800,000 a year.

BMI Healthcare

Ian Gardner

Learning and Development Lead