Case Study: Save the Children achieves flexible blended learning for 20,000 learners worldwide with Totara

Blending Face-to-face and Online Learning for Save the Children’s 20,000 Learners Worldwide

Save the Children, a global charity operating in more than 120 countries with 30 national member organisations, needed a flexible training solution that would reach staff working in stable offices and in fragile, remote or conflict-affected locations. The organisation had to deliver mandatory courses (safeguarding, personal safety, compliance, and onboarding) while ensuring consistency across members, simple management of complex hierarchies, and straightforward reporting for administrators and external auditors — all while supporting blended online and face-to-face delivery where internet access is unreliable.

Working with Totara partner Synergy Learning, Save the Children implemented a Totara-based LMS that provides flexible user roles and hierarchies, country-level admin permissions, a contextualised UX for finding courses, and robust reporting for different stakeholders. The new system supports blended and offline learning, increased engagement to about 20,000 users annually, and delivers faster, more accessible reporting and easier tracking of progress — enabling more efficient, consistent learning across the charity.

Save the Children

Caroline Quane

Global Learning Technologies Manager