Case Study: BaptistCare achieves an integrated, scalable LMS for real-time compliance and rapid training deployment with Totara

Baptistcare Created a Fully Integrated Lms to Support Employees, Volunteers and Students

BaptistCare, a major Australian non‑profit providing aged and community services with over 3,500 staff and 750 volunteers, needed a single, secure learning system to manage onboarding, compliance and development across employees, volunteers and students. Before the project they had fragmented training records, limited manager reporting and no central LMS to meet growing compliance and integration needs, so they engaged Kineo to find a fit‑for‑purpose solution.

Working with Kineo, BaptistCare implemented a customised Totara Learn‑powered "My Learning" LMS with consolidated content libraries, CRM/HR/talent system integrations, microlearning and webinar support, and real‑time reporting. The platform enabled rapid COVID‑19 course deployment, unified tracking of blended and seminar learning, improved compliance visibility for managers, streamlined seminar administration and a scalable solution that supports ongoing growth and learning needs.

BaptistCare

Lisa Hoggard

Learning and Development Manager