Case Study: Ashford Borough Council achieves 95% compliance with Totara Learn

Ashford Borough Council Secures a 95% Compliance Rate With Totara

Ashford Borough Council, a Kent local authority serving 125,000+ residents and employing over 400 staff, needed a modern LMS to support its growing L&D needs. Previously the team relied on manual spreadsheet reporting and Microsoft Outlook for training bookings, which consumed hours of admin time and left compliance visibility poor.

Working with Learning Nexus to implement Totara Learn gave the council robust reporting, streamlined face-to-face booking with automated reminders, and manager-facing dashboards that surface compliance. The solution cut month-end admin, improved attendance, made training easy to find and manage, and drove compliance up to 95%.

Ashford Borough Council

Gillian Crayden

L&D Officer