Case Study: American Council on Exercise achieves rapid LMS deployment and increased recertification revenue with Totara

American Council on Exercise - Customer Case Study

American Council on Exercise (ACE) is the world’s largest nonprofit health and fitness certification, education and training organisation with more than 58,000 certified professionals and a mission to provide science-based resources for safe, effective physical activity. Facing a limited in-house LMS and growing education needs, ACE evaluated options and chose Totara for its required features plus open-source cost advantages, SLA-backed support via partner Synegen, and the flexibility to avoid vendor lock-in.

Synegen implemented Totara Learn in under four months, mapping user journeys and enabling blended course design, integrated virtual classrooms (GoTo Meeting), an online recertification model using Totara quizzes, e-commerce fulfilment and exam preparation tools. The result is faster time-to-market, significant cost savings over proprietary platforms, greater instructional design flexibility, increased recertification revenue through seamless virtual CECs, and a centralized My ACE Account experience as ACE scales toward 3,000 users.

American Council on Exercise

David Fischer

Director of Online Business & Technology