Case Study: A1 Telekom Austria Group achieves five‑star compliance training for 10,000 users with Totara

A1 Telekom Austria Group Provides Five-star Compliance Training for 10,000 Users

A1 Telekom Austria Group, a Vienna‑headquartered telecommunications and technology provider operating across several European subsidiaries, needed a modern, flexible learning management system to replace its legacy LMS. The objectives were to migrate all existing content and users, provide a user‑centric, on‑demand learning experience with flexible multi‑tenancy for its group, offer learner dashboards and course ratings, and support professional development across countries.

LearnChamp implemented Totara Learn with custom HR‑import and synchronization plugins to standardize diverse user sources, plus SSO and a responsive, intuitive portal. Learners pick interests on first login, enabling a custom recommendation engine driven by 5‑star course ratings, completion data and REST web services tied to gamification. The result is a scalable, multi‑tenant e‑Campus: compliance training for up to 10,000 simultaneous users, more than 1,000 courses (three‑quarters rated 5 stars), and over 400 personalized course suggestions per minute, with ongoing scope for local innovation.

A1 Telekom Austria Group

Markus Stehle

Digital Learning Consultant, Project Lead