Case Study: Ieso Digital Health achieves 229% increase in user engagement and £200,000 training savings with Totara

A Bespoke Learning Platform and Content for Ieso Digital Health

Ieso Digital Health is a UK mid-sized healthcare provider that has delivered over 200,000 hours of therapy to more than 40,000 patients through a network of 600+ clinicians. Seeking to replace its legacy LMS ("The Hub"), Ieso needed a modern, on-brand learning platform that would engage home-based therapists, simplify onboarding and clinical training, and provide stronger oversight and reporting to support business growth and employer-of-choice ambitions.

Kineo implemented a bespoke Totara solution with a tailored theme, learner-centric dashboards, dynamic audiences, custom course pages and integrations (Anders Pink, GoTo Meeting) to create a unified training ecosystem and richer content experience. In year one Ieso launched 20 clinical programmes, saw a 229% increase in user engagement, an 18% rise in end-user NPS, and saved over £200,000 by shifting training online, while custom reporting improved visibility of training completion and performance.

Ieso Digital Health

Renata Kovacs

Senior L&D Content Manager