Case Study: Pulse Nursing at Home improves care delivery and efficiency with Totalmobile

Pulse Nursing at Home - Customer Case Study

Pulse Nursing at Home, a provider of managed care services, faced significant operational challenges due to its reliance on manual processes. The team used basic Microsoft tools for scheduling, rostering, and data management, leading to administrative inefficiencies and vulnerability to disruptions from unexpected staff changes. This manual approach, including email-based roster management and non-automated route planning, was time-consuming and hindered the delivery of their Short Term Reablement Service.

Totalmobile implemented its comprehensive suite, including Care Link, Optimise, and Mobilise, to automate scheduling, manage referral data, and empower field staff. The solution from Totalmobile resulted in a dramatic decrease in manual input, with tasks that previously took hours now completed in minutes. This led to significant cost savings, the virtual elimination of missed care calls, and improved staff morale and work-life balance. The efficient resource allocation and instant access to critical data have enhanced decision-making and collaboration for Pulse Nursing at Home.

Pulse Nursing at Home