Case Study: Orwell Housing Association improves repairs efficiency with Totalmobile Connect

Orwell Housing Association - Customer Case Study

Orwell Housing Association, a major housing provider in the UK, faced significant challenges in controlling expenditures and demonstrating value for money across its repairs and maintenance services. They needed a software solution that could drive efficiencies, provide intelligent reporting for better decision-making, and link departments to improve cost control. These needs led them to select Totalmobile and its Connect job management solution.

By implementing Totalmobile's Connect platform, the association gained dramatically improved reporting, real-time job monitoring, and financial integration. The solution provided greater visibility into operations, enabling better forecasting and more efficient scheduling. This empowered improved decision-making across the organization and contributed to increased tenant satisfaction. Totalmobile delivered a clear return on investment, helping Orwell control costs while enhancing service quality.

Orwell Housing Association

Mike Penman

Repairs Manager