Case Study: Morrison Mainline Group boosts installer productivity with Totalmobile

Morrison Mainline Group - Customer Case Study

Morrison Mainline Group, a leading provider of utility installation services in Ireland, faced significant inefficiencies with its paper-based field operations. Their field teams used checklists that required data to be phoned in and then manually re-entered each evening, creating duplication and administrative burdens. Their objectives were to eliminate paperwork, improve job flow, and quickly deploy digital forms. They turned to vendor TotalMobile for a solution using the GeoPal product.

By implementing Totalmobile's GeoPal solution, the company replaced all paper processes with a digital system. Field staff used a mobile app to receive jobs and capture data, which automatically synced to the cloud. This allowed Totalmobile to help Morrison Mainline achieve a 50% reduction in administrative time and a 28% improvement in installer productivity, while also significantly increasing customer satisfaction.

Morrison Mainline Group

Paddy Naughton

Business Development Manager