Case Study: Monmouthshire Housing Association achieves improved compliance and operational efficiency with Totalmobile

Monmouthshire Housing Association (MHA) - Customer Case Study

Monmouthshire Housing Association (MHA) partnered with vendor Totalmobile to overcome challenges including manual job raising, a lack of real-time reporting, and inefficient communication with its subcontractors. To address this, they opted for a tailored solution based on Totalmobile's Connect and Mobilise platform.

Totalmobile's solution automated processes and introduced a Sub-Contractor Portal, which delivered transformative results for MHA. The association achieved over 99% compliance in all recurrent work streams and gained real-time costing data that improved financial control. The implementation also fostered enhanced collaboration across departments and received high user satisfaction for its accessibility and streamlined operations.

Monmouthshire Housing Association (MHA)

Becky Oliver

Head of Building Services