Case Study: Interserve enhances BBC contract workforce management with Totalmobile

Interserve - Customer Case Study

Interserve, a UK-based international support services and construction group, was looking to modernize its mobile solution to manage a large facilities management contract for over a hundred BBC sites. This involved coordinating thousands of monthly engineering tasks for a team of more than a hundred engineers. They chose Totalmobile to deploy its Task workforce management solution to address this challenge.

The Totalmobile platform provided Interserve with a real-time view of job data, enabling efficient scheduling, dispatching, and completion of engineering tasks. The solution offered enhanced control and visibility, leading to performance improvements and more efficient real-time working. An Interserve representative highlighted their successful, long-term partnership with Totalmobile, confirming the vendor as a trusted supplier for delivering such technological enhancements.

Interserve

Mel Gallant

IT Business Partner