Case Study: Havebury Housing improves repairs efficiency with TotalMobile Connect

Havebury Housing - Customer Case Study

Havebury Housing Partnership, a housing association managing over 6,400 properties, faced challenges with a fragmented and outdated infrastructure for scheduling and repairs. Their disparate systems provided poor reporting, no transparency, and restricted operational efficiency as the organization grew. They sought a new software solution from Totalmobile to unify their repairs business on a single platform.

Totalmobile implemented its Connect solution, a cloud-based platform that streamlined all of Havebury's repairs and scheduling. The user-friendly software provided live reporting, personalized dashboards, and clear process steps, leading to increased efficiency and transparency. The solution has been so effective that Havebury plans to manage an expansion to 8,000 properties without increasing their number of operatives, anticipating long-term cost savings.

Havebury Housing

Steve Leathers

Maintenance Operations Manager