Case Study: Essex Partnership University NHS Foundation Trust improves lone worker safety with TotalMobile Protect

Essex Partnership University NHS Foundation Trust - Customer Case Study

The Essex Partnership University NHS Foundation Trust (EPUT), a provider of community and mental health services, required a robust safety solution for its 1,500 lone workers. Through the NHS Supply Chain Framework, EPUT partnered with Totalmobile and deployed approximately 1,000 of its intuitive SOS Fob devices to protect staff working in isolated or high-risk community settings.

Totalmobile provided a tailored solution, quickly customizing the SOS Fob's sensitivity to prevent false alerts caused by specialist safety lanyards. The system has proven effective, with two genuine alerts being handled smoothly through proper escalation protocols, ensuring rapid support for staff. User feedback has been entirely positive, praising the device's ease of use and the quick response to alerts. Totalmobile's implementation has successfully integrated into the trust's everyday safety practices.

Essex Partnership University NHS Foundation Trust