Case Study: emh homes boosts lone worker compliance with Totalmobile

emh homes - Customer Case Study

emh homes, a provider of affordable housing and care services, faced challenges with low adoption and compliance of its lone worker safety system. Their legacy solution was underutilized, with field engineers often forgetting to use it, which created safety risks and management difficulties. They partnered with Totalmobile to integrate the Protect lone worker solution with their existing Connect job management platform.

The integrated Totalmobile solution created a single, easy-to-use app where engineers log in to confirm their safety and receive their daily work orders. This seamless integration led to a dramatic increase in compliance, from under 100 monthly safety interactions to over 16,000, achieving a 90% engagement rate. The implementation provided enhanced safety features, real-time management dashboards, and significant operational efficiencies for emh homes.

emh homes

Carolyn Allin

Health and Safety Manager