Case Study: Stolthaven Dagenham improves shift efficiency and employee wellbeing with Totalmobile

Changing shift patterns to support efficiency, resilience and employee wellbeing

Stolthaven Dagenham, a bulk liquid storage terminal, faced operational challenges due to volatile demand amplified by Brexit and the pandemic. This resulted in inefficient shift patterns, high overtime costs, and workforce fatigue. To modernize their operations, they engaged TotalMobile, which utilized its WORKSuite Shift Pattern Design software and consulting expertise to address these issues.

TotalMobile's consultants used a data-driven and employee-engagement approach to design new, demand-led shift patterns. This solution provided management with more flexibility and employees with better work-life balance, all while reducing fatigue risk and unnecessary costs. The implementation was smooth and quick, leading to immediate improvements in processes and operational efficiencies for the terminal.

Stolthaven Dagenham

Rob Peacock

Safety, Health Environment and Quality Assurance Manager