Case Study: Allianz achieves 7% productivity gains with Totalmobile mobile workforce management

Allianz Group - Customer Case Study

Allianz Insurance, a major UK insurer and part of the global Allianz Group, faced challenges with the efficiency of its field-based engineering team. Their processes were heavily reliant on paper-based administration, which was time-consuming, prone to human error, and created logistical difficulties. To address this, Allianz partnered with Totalmobile to implement its intuitive mobile workforce management application.

Totalmobile’s solution provided field engineers with a native mobile app that replaced all manual paperwork, giving them complete job visibility and the ability to work effectively even in areas with no signal. The application streamlined data recording, improved compliance, and enhanced worker safety. The results were significant, including a 7% productivity increase, over 250 additional productive hours per day, and the completion of 400 extra inspection units daily. Staff also gained over an hour back in their work week, improving work-life balance, while customer satisfaction scores rose.

Allianz Group