Case Study: Lab-works Architecture achieves 87% faster invoicing with Total Synergy

Klein cuts invoicing time by 87% with Total Synergy

Lab-works Architecture, a New Zealand-based laboratory design firm, faced operational friction as it scaled. Using siloed systems like MYOB, Excel, and PDFs led to manual workflows, limited project visibility, and time-consuming invoicing and reporting. They needed a consolidated system built for their industry-specific workflows and chose to implement Total Synergy.

By implementing Total Synergy, Lab-works consolidated its time tracking, budgeting, invoicing, and forecasting into a single live system. The results were transformative, including an 87% reduction in invoicing time and senior leaders reclaiming approximately eight hours per month. Total Synergy provided the firm with real-time project visibility, improved profitability insights, and fostered a more collaborative and data-driven culture.

Klein