Case Study: Building Services Engineers gains cloud flexibility and growth with Total Synergy

How built environment businesses can gain flexibility and growth in the cloud

The customer, a consulting engineering practice referred to as Building Services Engineers (BSE), faced challenges with an outdated on-premises server system that limited remote access for its 70+ staff and hindered its ability to assess project profitability across its five offices. These constraints, coupled with the difficulty of adding new service disciplines, were preventing the flexibility and growth desired by the national firm. They turned to vendor Total Synergy for a solution using its Synergy Cloud - Enterprise product.

Total Synergy's cloud-based platform provided a multi-office feature that allowed BSE to easily segment and analyze business data by office and discipline. The solution eliminated the need for physical servers, enabling all staff to work securely from anywhere at any time. This shift, fortuitously completed just before the COVID-19 pandemic, provided critical business continuity and operational flexibility. The vendor's platform also allowed BSE to add a new acoustics discipline in just ten minutes, dramatically speeding up expansion and supporting future growth without hardware constraints.

Building Services Engineers

Jessica Chesser

National Operations Manager