Case Study: Serendipity Catering achieves faster client response and scalable growth with Total Party Planner

Serendipity Catering - Customer Case Study

Serendipity Catering, a full-service Denver catering company known for sustainable, green events, was growing so quickly that its paper-and-file booking system couldn’t keep up with client requests. To manage the surge in orders and streamline operations, Serendipity evaluated several solutions and selected Total Party Planner (TPP) as their event management software.

Total Party Planner provided a centralized platform with customizable features—most notably a color-coded calendar and flexible notations—that replaced the old paper system and improved event-status tracking. As a result, Serendipity Catering now responds much faster to client requests and can handle a significantly higher volume of business thanks to Total Party Planner.

Serendipity Catering

Laura Zaspel

Chief Executive Officer