Case Study: Edgewater Automation achieves accurate job costing and streamlined operations with Total ETO

A Total ETO Case Study

Preview of the Edgewater Automation Case Study

Edgewater Automation - Customer Case Study

Edgewater Automation, a designer and builder of custom automation equipment in St. Joseph, MI and Spartanburg, SC, needed better tracking and integration with its accounting and purchasing systems to capture committed costs and tie into time tracking. After a technical review and visits to existing clients, Edgewater Automation selected Total ETO’s ERP/ETO solution to address those gaps.

Total ETO implemented an integrated system that unifies prospecting through shipping, delivers reliable committed and actual job costing, provides access to job history, and eliminates duplicate data entry. Since adopting Total ETO in 2006, Edgewater Automation has grown from about 40 to over 100 employees across four locations, improved quoting accuracy and project management, and gained real‑time visibility into costs and purchasing that supports better supplier selection and higher margins.


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Edgewater Automation

Rick Blake

President


Total ETO

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