Case Study: CMP Automation achieves real-time financials and eliminates duplicate data entry with Total ETO

CMP Automation - Customer Case Study

CMP Automation, a 40‑employee, vertically integrated OEM specializing in custom automation for small-diameter tubing, faced fragmented, Excel‑based processes and dual manual timekeeping systems that produced duplicate entries, errors and no timely view of financial performance. Seeking a flexible, scalable engineer‑to‑order (ETO) solution, CMP Automation selected Total ETO to replace its spreadsheets and manual processes.

Total ETO implemented its ETO‑focused ERP to integrate prospecting through shipping, eliminate duplicate data entry, and integrate with a third‑party timekeeping system to capture labor costs (which represent about 60% of CMP’s expenses). Within months Total ETO delivered real‑time financials, faster purchase‑order and project reporting, reduced clerical errors and measurable time savings for purchasing and project managers, and a scalable platform to support future growth.

CMP Automation

Rob Shwery

General Manager