Case Study: Pipedrive achieves enhanced SaaS visibility and security with Torii

Torii Provides Visibility, Paves the Way for Security and Efficiency for Pipedrive

Pipedrive, a rapidly growing sales CRM used by 75,000+ organizations with 400+ employees across multiple global offices, faced rising security and efficiency challenges as SaaS usage ballooned. The IT team struggled to track employee accounts after offboarding, monitor which external apps processed company data, and manage shadow IT — all previously handled by slow, error-prone manual processes until they engaged Torii.

Torii delivered SaaS management capabilities including automated offboarding (email integration and centralized offboarding status), continuous app discovery (browser extension and SSO visibility), and up-to-date usage and cost analysis. As a result, Torii surfaced more than 600 applications in use, eliminated manual outreach to app owners, improved cost control and security posture, and saved time and money while keeping Pipedrive’s tool portfolio current and manageable.

Pipedrive

Maarika Raudmäe

Head of Internal Tools