Case Study: SmartBear Software achieves automated control and reduced SaaS sprawl with Torii

SmartBear Software turns software sprawl into automated control with Torii

SmartBear Software, a software company, faced challenges with managing its sprawling software ecosystem and automating time-consuming service desk tasks. They turned to the vendor Torii and implemented its SaaS Management Platform to gain control and visibility.

Torii provided SmartBear with a solution built on direct integrations and deep usage insights, which delivered fast time-to-value. The implementation unlocked cross-functional visibility and automated workflows for processes like onboarding and offboarding. As a result, Torii expanded value across IT, Security, Finance, and Legal teams, providing insights they never knew they had and helping them act faster with more confidence.

SmartBear Software

Carl Merwin

VP of Global IT, SmartBear Software