Case Study: a US-based public university simplifies dashboards and improves stakeholder alignment with Toptal UX redesign

US-based Public University simplifies dashboards with Toptal for 20,000+ users

A US-based public university was struggling with a large portfolio of complex and difficult-to-navigate web applications and dashboards for its staff and students. Its internal technology team lacked the necessary UX/UI design capacity to overhaul these existing tools and create new ones, so it partnered with Toptal for custom software development and UX/UI design services.

Toptal implemented a user-centered redesign for the applications, creating new user flows based on task goals and building high-fidelity, development-ready prototypes in Figma. The solution integrated accessible design within the university's system and WCAG standards. As a result, the university received clearer dashboards with clickable prototypes that accelerated stakeholder alignment and provided a clear path to implementation for development teams.