Case Study: a UK-based plumbing supply retailer achieves faster, more stable e-commerce performance with Toptal

UK-based Plumbing Supply Retailer speeds Magento development and eliminates downtime with Toptal

A UK-based plumbing supply retailer partnered with Toptal because it lacked the internal Magento expertise to oversee its external development agency. This led to a slow and unstable e-commerce website, unexpected downtime during deployments, and difficulty advancing new features, which limited the company's control over its own platform.

Toptal first provided independent oversight of the existing agency before taking full ownership of Magento development. The solution involved modernizing the infrastructure with improved server configuration and Varnish caching, and completing a migration to the Hyvä front end. The outcome was a significantly faster and more stable site that eliminated recurring issues and unexpected downtime, while also enabling much faster development of new features.