Case Study: Leading media company achieves self-serve data access with Toptal's Gen AI solution

Leading Insurance Company enables self-serve data access with Toptal, adopted by 3 business units

Toptal partnered with a leading media company that had acquired a startup providing financial portfolio insights. The challenge was that accessing these insights required SQL knowledge, so the company wanted to enable its non-technical users and customer service teams to query the complex data using plain English.

The solution built with Toptal was a generative AI interface that connected to the client's database, allowing users to ask questions in natural language. The tool delivered highly accurate results, reducing manual query time and technical support demands. This scalable solution was quickly adopted by three additional business units, accelerating decision-making and improving operational efficiency across the organization.