Case Study: a Fortune 1000 insurer boosts efficiency by 60% with Toptal Agile coaching

Fortune 1000 Insurer improves efficiency by 60% with Toptal

A leading US insurance firm, a Fortune 1000 insurer, was struggling with a large backlog of software defects, siloed teams, and a lack of Agile expertise as it aimed to rescale a new brand development. Its confusing development processes slowed progress, so the company engaged Toptal for Agile coaching and Scrum Master services to transform its methodology.

Toptal's expert streamlined collaboration across eight teams by implementing clear JIRA boards and establishing a Kanban flow. This new, more collaborative workflow led to a 60% decrease in product cycle time and allowed the team to eliminate a backlog of 84 bugs, dramatically improving efficiency and end-user experience.