Case Study: Healthcare Technology Company achieves a scalable, HIPAA-compliant financial assistance workflow serving 100,000+ patients with Toptal

Eliminating the cost barriers to healthcare

A healthcare technology company on a mission to eliminate out‑of‑pocket cost as a barrier to care needed a way to manage and enroll patients into thousands of financial assistance resources. Its HIPAA‑compliant platform integrates with any EHR and personalizes assistance options, but with more than 1,000 resources from hundreds of organizations the team required an experienced Salesforce developer to design and implement the Salesforce components that would handle the content workflow into the platform.

Toptal developers built an internal Force.com Salesforce app using Lightning Web Components and REST API integration that serves as the front end for an API server, catalogs and syncs financial assistance assets with legacy systems, and exposes API‑based search tools for integration with other products. The solution keeps assistance data up to date, streamlines enrollment workflows, and will help the platform serve over 100,000 active patient cases per year.