Case Study: SharpQ achieves safer, more efficient in-store shopping and reduced wait times with Toptal

DetermiNation helps businesses and consumers navigate the new normal

DetermiNation, responding to COVID-19’s impact on retail operations, wanted an app to help shoppers stay safe while running essential errands by reducing in-store crowding and wait times. The challenge was to move quickly to a practical solution that balanced customer convenience with staff and public health.

Toptal Projects rapidly built the SharpQ platform, enabling clerks to manage store capacity while customers queue virtually as they complete other tasks. The result: improved store efficiency and throughput, better protection for staff and customers, and higher shopper satisfaction from avoiding long lines and service delays.

SharpQ

Janet Johnson

Founder