Case Study: Wellers streamlines payroll delivery with TopSource Global Solutions

Wellers outsources payroll for 152 clients with TopSource Global Solutions

Wellers, a regional accounting firm, faced a challenge where their internal team was unable to manage the growing number of payroll clients they were winning. They needed a cost-effective and efficient outsourcing solution to maintain their high service standards. In 2007, they approached TopSource Global Solutions for support.

TopSource provided a dedicated team and a personal Client Account Manager to handle all aspects of payroll, including processing, HMRC filings, and client communications. They also implemented their proprietary, cloud-based Portico HR system, giving clients control over amendments and visibility of their data. As a result, Wellers was able to grow its client base, outsourcing all payroll to TopSource, which now serves over 152 clients. The solution provided a well-controlled, documented process, with quality monitored through monthly KPIs.

Wellers