TopSource Global Solutions
14 Case Studies
A TopSource Global Solutions Case Study
Integreon, a large provider of integrated research and business solutions, was facing significant service issues with its outsourced payroll provider. These challenges included errors in reimbursements, a high volume of payroll-related queries for HR and Finance, and delays in receiving inflexible reports. During a recession, Integreon approached TopSource Global Solutions for a comprehensive and accurate payroll solution to meet their growing needs.
TopSource implemented its solution by performing trial runs and providing an Employee Self Service portal for reimbursements and investment declarations. They delivered customized reports and a payroll journal that integrated directly with Integreon's accounting system. This freed up time for HR and Finance staff. TopSource also demonstrated flexibility by helping restructure compensation and seamlessly integrating employees from an acquisition. As a result, Integreon eliminated administrative work and payroll-related risks, receiving accurate and timely reports with a provider capable of meeting their ad-hoc requirements.