Case Study: The Lodge at Lost Pines Apartments achieves streamlined property management and simplified water billing with Tops Software

The Lodge at Lost Pines Apartments - Customer Case Study

The Lodge at Lost Pines Apartments, a self-managed Texas apartment community overseen by Property Supervisor Gayle A. Shannon, faced inefficiencies with an underperforming proprietary management system and no reliable way to track submetered water bills for each unit. The team needed a property-management-specific solution that was affordable, flexible, and easy to learn.

They implemented TOPS software, using its Utilities, Accounts Receivable, General Ledger and Flex Data modules plus AtHomeNet web integration. The result was faster onboarding and staff training, streamlined billing and accurate tracking of individual water charges, customizable financial reports for owners, easy website updates and significant time and cost savings compared with competing programs.

The Lodge at Lost Pines Apartments

Gayle A. Shannon

Property Supervisor