Case Study: Steward Property Services achieves streamlined, paperless HOA management and cost/time savings with TOPS Software

Steward Property Services - Customer Case Study

Steward Property Services, a growing HOA management firm based in Petaluma, CA, faced limits with an older property-rental software that couldn’t keep up with increasing business demands. The legacy system caused miscommunications between management and accounting, blocked board member access to records, and relied heavily on paper processes that hindered efficiency and sustainability.

Steward implemented TOPS Professional across operations, giving managers controlled, real-time access to financials, violations, photos and multi-HOA job streaming without repeated logins. The change streamlined workflows, reduced paper use and costs, improved staff collaboration and client communication, and—backed by responsive tech support—delivered measurable time savings and a competitive edge.

Steward Property Services

Jeff Farnsworth

Steward Property Services