Case Study: Brighton at Bay Colony achieves streamlined check reconciliation and vendor compliance with Tops Software

Brighton at Bay Colony - Customer Case Study

Brighton at Bay Colony is a 22‑story, 75‑unit, self‑managed condominium in Naples, Fla., run by resident manager Ralph Waters and assistant property manager Barbara Waters. The property was hampered by an antiquated, unusable system and needed better ways to reconcile checks, automate accounting, monitor vendor licensing and insurance, manage snowbird owner information, track visitors and vendors, and handle work orders and code enforcement.

They implemented TOPS property management software—using its check reconciliation and recurring transaction features, the AP vendor module for license/insurance tracking, the gate/visitor log, Flex Data for parking/storage, work order and CCR modules, and historical records. The result: faster, more accurate accounting, proactive vendor compliance that prevents unauthorized access, easier visitor and package handling, smoother maintenance workflows, and overall time savings that turned the managers into strong TOPS advocates.

Brighton at Bay Colony

Ralph Waters

Resident Manager