Case Study: Amelia Island Management achieves faster, more reliable service and 15-hour weekly IT savings with Tops Software (TOPS Hosted & TOPS Go)

Amelia Island Management - Customer Case Study

Amelia Island Management, founded in 1973, manages roughly 35% of condominium and homeowner associations along Northeast Florida and supports many part-time resident communities. The company struggled with outdated, resort/financial-based software that made accounting and reporting labor-intensive, relied on spreadsheets, suffered network latency and downtime from power outages, and produced slow violation and communication workflows that hampered growth.

Amelia Island implemented TOPS Professional, moved to TOPS Hosted and adopted the TOPS Go mobile app, using features like Flex Data, iMail and Excel/PDF reporting plus unlimited support to streamline conversion and operations. The cloud and mobile tools delivered faster access, automatic backups, and on-the-spot inspections, saving about 15 staff hours per week, reducing new-association startup time by two to three times, improving service responsiveness, and helping the firm win larger bids.

Amelia Island Management

Jeff Chapman

Assistant Director