Case Study: an intermediate holding company reduces fixed costs by 78% with Toppan Merrill Connect

Holding company reduced fixed costs by 78% through partnership with Toppan Merrill to outsource production and distribution capabilities

A major intermediate holding company made up of multiple insurance firms was facing significant growth projections and needed to determine the best way to handle increased production volumes for its policy communications. Their challenge was deciding whether to invest heavily in expanding their onsite facility and equipment or to outsource these services to a strategic partner like Toppan Merrill that could ensure scalability, reduce costs, and provide industry-specific expertise.

Toppan Merrill was selected as the strategic partner and implemented its CONNECT integrated solution through a collaborative, phased approach, consolidating workflows and data files. The solution managed sales kits, admin correspondence, ID cards, and policy printing. The results were a streamlined operation and a remarkable 78% reduction in the company's fixed operational costs within a year, alongside significant process improvements and newfound expense transparency.