Case Study: Nurse Next Door achieves 85% A players and cuts caregiver turnover with Topgrading

Nurse Next Door - Customer Case Study

Nurse Next Door, a home care company with about 2,000 employees, was focused on improving hiring quality and reducing turnover as it expanded rapidly. The company worked with Topgrading to strengthen its hiring process for both caregivers and corporate staff.

Using Topgrading, Nurse Next Door hired 85% A Players across its workforce and cut caregiver turnover from 50% to 25%. According to founder Ken Sim, the company grew from 1 to more than 50 locations and saw annual revenue growth of 50% to 100% over five years with Topgrading.

Nurse Next Door

Kim Kendrick

Nurse Next Door