Case Study: LLT, LLP achieves 95% A Players and stronger cash flow with Topgrading

LLT, LLP - Customer Case Study

LLT, LLP, an accounting firm in Chilliwack, BC, faced recurring hiring challenges during its annual tax-season surge. Using standard hiring methods, too many seasonal employees underperformed, creating extra work for full-time staff and partners and even leading to one particularly damaging hire. Topgrading was brought in to help LLT improve hiring quality for both full-time and seasonal roles.

With Topgrading’s Tandem Topgrading Interview and related hiring methods, LLT’s office manager and accounting manager began evaluating candidates more effectively for skills and culture fit. As a result, 95% of employees became A Players, the firm improved its bottom line and cash flow, and hiring quality became a competitive advantage. LLT says Topgrading helped them stick to strong hiring discipline even in down markets, and the vendor, Topgrading, was credited with much of the improvement.

LLT, LLP

Gayle Brunt

Office Manager