Case Study: Carestream Health reduces IT costs and boosts productivity with Topgrading

Carestream Health, Inc. - Customer Case Study

Carestream Health, Inc., a medical and dental imaging and IT solutions company, needed to cut IT costs from 3% to 1.5% of sales while improving efficiency and productivity across the business. CIO Bruce Leidal believed the department lacked the A Players needed to make IT a true strength, so he brought in Topgrading and used its hiring and talent review methods in the IT organization.

Using Topgrading job scorecards, tandem interviews, reference checks, and thorough talent reviews, Leidal upgraded the department’s leadership team and overall talent quality without Topgrading the entire company. Topgrading helped Carestream improve its share of A Players from an estimated 30% to 74%, achieve 100% A Players on the IT leadership team, and reach 1.57% of sales in IT costs in just 3 years instead of 4, along with a 10-fold increase in efficiency and much better productivity.

Carestream Health, Inc.

Bruce Leidal

Chief Information Officer