Case Study: Benco Dental achieves A Player growth and stronger hiring with Topgrading

Benco Dental - Customer Case Study

Benco Dental, the largest privately owned full-service distributor of dental supplies, equipment, consulting, and services, was struggling with costly mis-hires that had been eating into profits. The company needed a better way to identify high-performing talent and improve hiring quality across the organization, so it turned to Topgrading.

Topgrading helped Benco Dental implement a more rigorous hiring process that included phone screens, tandem Topgrading interviews, and early reference checks, with a focus on quality over speed. The results were strong: senior leadership reached 100% A Players, revenue rose 23% without adding associates, A Player turnover stayed very low, and the company recovered quickly from COVID-19, ending 2020 just 3% below target despite a steep midyear drop.

Benco Dental

Chuck Cohen

Managing Director