Case Study: Azura Memory Care builds an A-player team with Topgrading

Azura Memory Care - Customer Case Study

Azura Memory Care worked with Topgrading as it planned Azura Lakewood and prepared to scale to 10-15 new facilities. Faced with 700+ applications and the need to hire 110 people for the first site, the company needed a reliable way to identify strong candidates quickly and build a repeatable hiring process for rapid expansion.

Topgrading helped Azura Memory Care implement its Career History Form and Topgrading Interviews for every hire, from RNs to housekeepers and culinary staff. The process narrowed the applicant pool to enthusiastic, high-potential candidates and made screening faster and more efficient. As a result, Azura staffed Azura Lakewood almost entirely with A Players, improved customer service and care quality, and reported only one employee asked to leave out of 135.

Azura Memory Care

Tim Heronimus

Principal