Case Study: Access Development achieves 94% A Players with Topgrading

Access Development - Customer Case Study

Access Development, a Salt Lake City-based affinity marketing company serving merchants, restaurants, and hospitality businesses, needed a better way to raise hiring standards and identify high performers across the organization. Before working with Topgrading, only 33% of hires were considered high performers, and the company struggled to define measurable accountabilities for many roles beyond sales.

Topgrading helped Access Development implement Job Scorecards, the Career History Form, Snapshot reviews, tandem Topgrading interviews, structured reference checks, and ongoing certification and review processes. With Topgrading, Access improved its rate of hiring and promoting A Players from 33% to 94% companywide, gained richer reference feedback, strengthened employee and candidate experience, and supported continued growth and multiple “best place to work” and work/life awards even during the recession.

Access Development

Larry Maxfield

Chief Executive Officer