Case Study: RE/MAX Town Center achieves rapid lead re-engagement and sales recovery with Top Producer

Re/Max Town Centre - Customer Case Study

Top Producer CRM spotlighted veteran RE/MAX agent Rose Kemp of Orlando, who faced the challenge of keeping her pipeline alive after taking a year off. With 17 years in real estate and a long-standing belief in the power of a database, Rose needed a simple, reliable way to reconnect with past clients and referrals to sustain her business.

She turned to Top Producer’s Follow‑up Coach on mobile, used its email templates with light personalization, and sent just five messages — immediately generating responses and resulting in three potential deals (including an appointment in two weeks). The quick, mobile-enabled follow-up demonstrates how an organized database plus automated prompts can rapidly convert outreach into tangible opportunities.

RE/MAX Town Center

Rose Kemp

Agent