Case Study: Progetto Lavoro accelerates outsourced business services with Top Image Systems eFLOW

The Progetto Lavoro and TIS Partnership Expedites Outsourced Business Services for Italian Enterprises

Progetto Lavoro, an Italian provider of business outsourcing and consulting services, faced the challenge of manual invoice data entry which consumed valuable employee resources. To automate its back-office processes for clients in banking, insurance, and other sectors, the company partnered with vendor Top Image Systems and implemented its eFLOW document process automation platform.

The solution from Top Image Systems used eFLOW's recognition tools to accurately identify, categorize, and extract data from a wide range of documents, which minimized contact center response times and enabled paperless archiving. This implementation by Top Image Systems substantially improved process efficiency, reducing the personnel required for data entry by 15% and providing Progetto Lavoro with the advanced automation capabilities needed to meet growing market demands.

Progetto Lavoro

Paolo Osvaldo Agnelli

Strategy Manager